Reviews

Based on 770 reviews
96%
(738)
4%
(30)
0%
(1)
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(0)
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(1)
Rino bike rack

Rack fits bike great, plenty of room to carry a small cooler or bag. Installation is easy.

Outstanding Bike!!

Had my bike for 5-6 weeks now and I love it. Lots of power to spare. Recommend to anyone looking for a lot of fun!!

Awesome Bike!

Awesome bike, Amazing ride. Love everything about my Zugo. Looks Kool, it feel Great & the rides are Enjoyable. My only regret is not getting this bike any sooner, before the cold November weather. I love the fact that the delivery was super fast, like five days, from Tx to NYC & Tiffany from Costumer Care was Super Helpful in every step of my purchase. Thank you Zugo, Adventure Awaits!

Thank you very much

I’ve been riding electric bikes for a couple years now thought I was doing great compared to what I’m writing now it seems like I’ve been walking all this time I love my bike thank you again so very much man you’ve got a great product and I enjoy the hell out of it every day again thank you

Love it!

Love it everyone who sees it wants to ride it. And now there wanting one also so hopefully I can get some more people to ride with. Thanks much!

Excellent customer service!!!!!!!!!!

I had a small problem with the back tire when I received the bike. Zugo customer service jumped right on this and shipped me out a new tire. They were very helpful and easy to deal with. Their communication throughout this inquiry was amazing.

ZuGo Siren Alarm w/ Wireless Remote

Great bike -handles rough terrain well and fast!

I have had my Rhino for about a month now. Put about 200 miles on it so far on Northern Virginia trails. This bike is a blast to ride and can handle some rough terrain and hills pretty well. I have the 21amp battery and you can realistically get 40-50 miles using lots of throttle and pedal assist on a full charge. i'm 6' 200lbs. The customer service team is great and will keep you updated throughout your order - kudos to Judy. I've let a few friend ride it and they come back with a huge smile saying I want one!
I wish I bought one sooner!

Bike review

All went well on our order even though it took months to get it…due to ships backed up on the coast. They kept us informed and it arrived in good shape. If you want written instructions on assembly make sure to ask for it.

Great Bike

This bike is really fun to ride. It is very comfortable with its fat tires, front suspension and soft seat. The only negative is the on-off and power control buttons. They are too small and close together making it difficult to use with gloves on.

M
ZuGo Supercharger
Michael M.
Super charger

Receive the charger and it is working great.

M
Rhino Rear Rack
Michael T.

Rhino Rear Rack

RHINO Step-Thru Fat Bike

Amazing & Fun eBike!!!

If I could award 10 x stars, I would! I chose ZuGo Bike initially because of their outstanding customer service - they are always quick to answer my questions, concerns, and comments. Due to the supply shipment issues in the world, my purple Rhino took a few months to arrive (out of ZuGo's control), but they ensure to keep informed/updated on the status. Any issues I had were immediately corrected once my new Rhino arrived. Their overall concern for me as a customer has always been highly satisfactory. So far, I have rode 90 miles with my purple ZuGo Rhino & I absolutely love it! I'd like to give an honorable mention to Judy, one of the Customer Happiness Specialist for your super outstanding customer service you have constantly provided; thank you so much! I look forward to many years of riding & enjoyment with my ZuGo Rhino!

RHINO Electric Fat Bike

Nice heavy duty street oriented tire.

Seems to work well even in the rain.

Great

Process took longer than expected but staff were very polite and informative along the way.
End result turned out fine, got a beautiful working new ebike

Fun ride

I love my Zugo, it's fast and fun to drive. My husband bought another brand and now wants a Zugo after riding mine. I'm always getting comments on it.

Beyond Expectations worth the wait

This bike is a total blast and with the step through frame it’s great for people like me with mobility issues after two knee replacements I’m gaining strength on the hills of Southern California. The bike is incredibly versatile when transporting or riding it makes me feel like a kid again excited to ride his bike. The range is good and the pedal assist and throttle come in handy when needed the most on steep hills. I am happy to be a part of the Zugo Family with their excellent customer service and technical support and I am sure you will not be disappointed in the Rhino 🦏

Bought Two - Love Them

They were shipped on time and look very stylish and well made. We gave them as a present and have heard great things from the riders. We loved almost everything about them. Plenty of pep and plenty of power, and made right here in Texas. Two improvement suggestions, be able to charge battery in place and be able to adjust the seat height.

Tires

I haven’t put them on yet but they look good

Awesomw

I love the siren can't wait to use it next year.

Awesome Tires

Recently just purchased 2 Rhino Knobby Tire - Reflective Halo with Puncture Protection and are great tire. Very thick tire and love the reflective band. Highly recommend.

Great bike and excellent customer service

We purchased two bikes and are having a blast with them !!

Great

Very quick response