Customer Reviews

At Zugo Bike, our customers are at the heart of everything we do. We are proud to share the experiences and stories of our amazing community of riders. Your feedback helps us improve and inspires others to join the Zugo Bike family.  

Share Your Experience
We value your opinion and would love to hear about your Zugo Bike journey. Whether you’ve had an incredible ride, experienced outstanding customer service, or simply want to share your thoughts, your review matters to us

 

Based on 1230 reviews
97%
(1192)
3%
(35)
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(2)
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(0)
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(1)

I miss Zugo!!!

J
Tree Donation
John

I miss Zugo!!!

I miss Zugo!!!

I've had a few e-bikes, but riding this one is my favorite

I've had 3 different "moped style" e-bikes, and a traditional bicycle frame type. This isn't the fastest or highest spec, but I find riding it is much more fun and comfortable than any other. It's laid back, but you're in good control of it while at speed. I've ridden motorcycles since I was a little kid, and honestly some e-bikes are a bit dangerous because the riding position isn't well suited for the speed they can go. This one is great. Seat is super comfy, and I find pedaling is fine. I'm only 5' 10", so take that for what it is. I plan on changing the tires though, I only ride on streets so a street specific tire will probably improve handling even more.

ZuGo Hydraulic Brake Pads

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ZuGo Electric Fat Bike - Test
Santillo M.

It’s an amazing bike But you should change one thing about it The thumb throttle, it should be a twist throttle But other than that amazing you guys do an amazing job putting your bikes together

T
ZuGo Electric Fat Bike - Test
Thaongaolou Hrangao

RHINO Electric Fat Bike - ZuGo Bike

Thanks

Thanks for the parts

M
ZuGo Bike Mirrors
Moses Kingsbury

ZuGo Bike Mirrors

It's great

Took our time--weeks--getting it together but mainly 'cuz we're fat and old. Front brake took a minute to figure out and both tires flat/low. Got a pump and tweak that front brake caliber and out the front door, bound for glory for sure. Lots of fun...no kidding. Thanks. We'll be ordering another steadfast.

A
Rhino 21Ah Battery
Angel Cosme
Customer service.

Customer service heard my cries, and bent over backwards to make sure I was happy.

E
ZuGo Air Pump
Elison T.
Awesome mini pump!

I love the small size! This ZuGo Air Pump is powerful! So far I've used it to pump up my road bike and it worked great. I think the battery 🔋 capacity is pretty good as well. Additionally, I've forwarded the ordering options to my big Sister and Mother to for them to order since they want one for their household. Thanks ZuGo; I'm a happy camper!

D
ZuGo Supercharger
Dana Shelton

Very fast delivery, thank you

New to Zugo

Recently received my Zugo and already packing on the miles. Loving this adventure!

Love at first sight...

It was serendipity from the moment I laid eyes on Zugo. It's early in our relationship but the honeymoon has been special. I look forward to jumping on her more and more.

Solid support

Very quick and friendly support. Results pending.

L
Kali Traffic Helmet
Linda Moe
Looks good - hope it holds up

I purchased this for my husband who has broken two helmets in the past. Fingers are crossed that this one will fare better!

1x Replacement Inner Tube - ZuGo Bike - Fat Tire (20x4)

Rearview mirror

They’re helpful when You cross paths with pretty uhh.. (females) walking in the other direction. 😉

Phone-y review

Great product.. look mom no hands!

B
ZuGo Electric Fat Bike - Test
Brian F.
Zugo stepover

Great bike. Use it as a daily commuter. Smooth ride & no issues. Tires have held up in the Austin bike lanes.

Great looking bike

This is a great looking bike that is also super comfortable to ride .

Phone holder

Easy to install, sturdy, holds phone well.

Love this Bike!

Ooh my... This bike is so much fun to ride. I can't believe how easy it is to assemble and maintain. My husband bought one soon after!

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ZuGo Air Pump
Jesse Z.
Amazing looking bike

I love my zugo bike. Such a comfortable ride and looks great. It’s always turning heads.